Returns Intelligence
Understand why returns happen and where to intervene
460
380
111
22.0%
Rs. 221,500
Rs. 198,200
Rs. 698,500
Return Rate Spike Detected
Return rate increased from 18.4% to 22.0% over the last 2 weeks. This is above the critical 22% threshold.
22.0% return rate (+4.8pp)
Karachi Has Significantly Higher Return Rate
Karachi return rate is 32.1% compared to the national average of 22.0%. This accounts for 37.8% of all returns.
32.1% in Karachi vs 22.0% average
Leopards Courier Has Higher Return Rate
Leopards has a 29.5% return rate compared to TCS at 17.8%. Consider reviewing Leopards delivery performance.
29.5% Leopards vs 17.8% TCS
Return Rate Over Time
Weekly return rate trend
Returns by City
Return rate comparison across cities
Returns by Courier
Courier performance comparison
Returns by Payment Method
COD vs Online payment returns
Returns by Reason
Normalized return reasons
Returns by Order Value
How order value correlates with returns